Dust does provide more developer-focused customization, but this requires significant technical resources to implement and maintain. Super delivers immediate value with ready-to-use workflows while offering API access and Zapier integration for teams wanting to extend functionality.

Super has constantly provided us WOW moments, especially in understanding our knowledge that is spread into multiple sources from Google Drive to Slack and Slite.

Du Nguyen

Engineering manager, Visma

Super automatically selects the best AI model for each query on the backend, so you always get optimal results without having to track which models perform better for different tasks. While Dust makes users choose between OpenAI, Anthropic, Gemini, and Mistral, most teams don't have time to stay current on AI model performance. We handle that complexity behind the scenes.

(...) when it found a record from an obscure Slack conversation from 2 years ago with the answer that I needed. I never would have found it on my own or asking a Senior Team Member.

Alex Lecko

Launch Manager, Miter

Super offers fewer but deeper integrations that actually work reliably. Teams found Dust synced slowly and often couldn't read documents in Notion databases, preventing access to user interviews and crucial content. Super prioritizes fast, reliable syncing over supporting more sources poorly.

Since we implemented Super, the amount of questions in Slack has been divided by 10, and it's really amazing because everyone is able to get the information they need.

Alexis Dupont

Principal Product Manager, Agorapulse